Someone to call, without hiring someone
The honest fear behind most cloud projects is "what happens when it breaks and nobody here knows why". Managed support is the answer to that: monitoring, maintenance, and a person who already knows your setup.
What people come to us with
- One person who understands the infrastructure, and no backup for them.
- Nobody watching for problems until a customer reports one.
- Patching and updates that keep slipping down the list.
- A previous agency that disappeared, taking the context with them.
- Not enough work to justify a full-time engineer, but too much to ignore.
Cover that matches what you actually need
Sized to your setup. We'd rather sell you less and keep you than the reverse.
Monitoring and alerting
We find out before your customers do, and the alerts say what broke rather than that something did.
Patching and maintenance
Updates, certificate renewals, and backup checks handled on a schedule instead of when they fail.
Cost review
Regular checks that your spend still matches your usage, so it doesn't drift back up.
Engineers who know your setup
The same team that built it, or that took the time to learn it properly. No ticket roulette.
How it gets set up
Free consultation
What you're running, what worries you, and what's happened before.
A proper look
We review the setup and tell you what needs fixing before ongoing support makes sense.
Agree the cover
Hours, response times, and what's in scope: written down, not implied.
Ongoing
Monitoring runs, maintenance happens, and you have someone to call. Cancel when you don't need it.
Tell us what keeps you up at night
We'll tell you what cover you'd actually need, which is often less than you'd expect.
No obligation, no sales pitch. We'll tell you what isn't worth doing.